Our Approach To Property Management

We Don't Do Mediocre

We only select properties in pristine, move-in-ready condition. We make sure to showcase your rental in the best light by capturing its essence through high-standard photography and listing descriptions.

Elite Viewing Schedules

Our exclusive rental portfolio offers more than real estate – it’s an elevated lifestyle. It’s why we attract tenants who appreciate quality and offer flexible viewing times to match their busy schedules. We ensure that your property gets the best exposure.

Vivid rentals are showcased by the most experienced leasing agents who are trained to meet your objectives. We don’t fall for smokes and mirrors and handpick the tenants most committed to long-term high living standards.

Quality In, Revenue Out

We employ a comprehensive online marketing strategy to attract high-quality tenants quickly. We list your property on all popular real estate websites, leverage social media platforms, and tap into our extensive network of contacts to reach a vast pool of potential tenants.

Property Management Backed by Results

5 Days

From Advertising to Signed Lease

5.93%

Higher Rent Than Appraised Market

1st

Of 576 Agencies in Our Service Area

10 Days

Of Additional Rental Income

Landlords

Renting Your Property

In Perth’s rental landscape, we’re not just overseeing properties; we’re enhancing the way they’re experienced. Attention to detail is our forte. Your property is transformed into a showcase – think virtual stagings, but with a flair that only we bring.

Our mission? To ensure your property delivers maximum value, achieves tenant satisfaction, and generates consistent rental income. We’re all about transparency and confidence in our approach – you won’t see a single invoice from us until your property is leased. Once we find the right tenant, you’ll find our fees straightforward, with no hidden surprises.

Your property’s potential is just a rental appraisal away.

Get Rental appraisal

Landlords

Leveraging Tech for Productivity and Results

Cutting-edge digital tools optimise our workflow, interactions, and carbon footprint. They enable us to act quickly, decisively and responsibly. It’s one of the reasons why tenants don’t leave and landlords keep coming back for more.

Our awarded team thrives on specialisation. Each of us is a seasoned expert in a specific property management field. And together, we deliver exceptional results.

contact us

Translating into Real Owner Value

 
ADDITIONAL RENT GAINED FROM FASTER LEASING TIMES
ADDITIONAL AVERAGE ANNUAL RENT OVER APPRAISED MARKET VALUE
TOTAL
For A New Client Moving A Vacant Property to Vivid
$643
$1,354
$1,997
For a Client With A Sitting Tenant
-
$1,354
$1,354
For A Client Where A Tenant Vacates And The Property Is Relet
$301
1,354
$1,654
 
Based on a typical property appraised at $500 per week rental, in comparison to a typical agency, an average Vivid owner benefits from the following additional income.

There's More to Vivid

Dedicated Team

Dedicated Property Manager with a specialist support team for exceptional, consistent service

Fully Managed

Comprehensive, fully managed service to our meticulous standards

Nothing Upfront

No cash upfront – we don’t charge you a cent until your property is leased

Transparent Fees

Simple and transparent fee structure, with no hidden or unexpected charges

Premium Marketing

Premium showcasing of your property, including professional photography

Virtual Staging

Virtual staging of vacant properties so they are warm and inviting

Flexible Viewings

Flexible viewing times for maximum exposure, ensuring quality tenants are secured

Great Reviews

Very happy client reviews on Rate My Agent, where we have an average 4.9-star rating

Customer Reviews

Best in Client Satisfaction

Property Management Answers

Why do I need a managing Agent? Why not manage the property myself?

It could appear tempting not to pay fees to a managing agent, but that’s probably where the temptation should end. It’s a bit like pulling your own teeth to avoid paying a dentist. Self-managing your property is a high risk strategy and is likely to cost you far more money in the long run, as well as eat up valuable time you could better spend elsewhere.

Managing property needs to be done right. There are numerous disciplines and critical processes involved and the area is heavily regulated. All activities must be conducted in accordance with the Residential Tenancies Act and there are significant areas of compliance which are monitored and enforced by the Department of Commerce.

Property management involves much more than simply collecting rent payments. For a property to be managed successfully our team expertly navigates the following:

  • Advertising and marketing
  • Leasing – management of enquiries and property viewings
  • Tenant application management and vetting processes
  • Set up and administration of leases
  • Production and execution of leases
  • Conducting of compliant property condition reports
  • Property handover
  • Routine inspection attendance and reporting
  • Maintenance management, both proactive and responsive – management and organisation of trades and conducting of works
  • Collection of rent and outgoings and the associated trust accounting
  • The preparation of accounting statements and disbursement of funds to suppliers in the management of the property
  • Tenant performance, rent reviews and lease renewal management
  • Issuing of general notices, default notices and breaches if required, all in accordance with the Residential Tenancies Act
  • Final bond inspections and administration and closure of the final bond
  • Property preparation and turnaround at end of lease ready for re-marketing to limit rental downtime and vacancies

At Vivid, this is all undertaken by a dedicated and highly skilled team of people. The management of your property is not left to chance and it certainly isn’t left to one individual. We have rigorous controls in place to ensure your property is not only well managed, but that your returns are maximised while reducing your tenant and compliance risks.

Legally, there is nothing to prevent you from self-managing your rental property. However, the chances are, when you add up your valuable time and the expenses you will still incur, you’ll quickly recognise the value for money the Vivid property management team provides.

Some of the fees property managers charge are quite extensive and complicated - How does Vivid do it?

Vivid operates a simplified and transparent fee structure. We’ve done away with seven of the most common fees charged by typical agencies and made things easier and more straightforward.

Do I have to pay any upfront marketing or costs to lease my property with Vivid?

No, there is no upfront cash outlay. And even better, as a welcome present, professional photography of your property will be on us! In addition, marketing is included in the property leasing fee which isn’t charged until your property is let and the Tenant pays their bond and initial two weeks rent. So, effectively you can get started with Vivid without any cash outlay!

Do I need landlord insurance?

Absolutely, you do. Landlord insurance will cover you for any unexpected loss such as wilful tenant damage to the property, death of a tenant, abandonment and other unforeseen events. Cover varies between providers so landlords are advised to do their research. We always recommend that you insure with a reputable specialist landlord insurance provider and we can assist you to make these arrangements.

Will I have a dedicated property manager? Who will look after me?

At Vivid every client and property has a dedicated property manager. Our property managers are an impressive bunch, and yours will be your main point of contact. However, we believe in providing a sustainable service, therefore there is a whole support services team that works with your property manager to provide services to you and your tenant.

We operate sophisticated systems and on top of our paperless, environmentally friendly office, this means that anyone in the support services team will have sufficient information and knowledge to be able to help you or your tenant should your property manager be unavailable or away. Gone are the old days where we are totally dependent on one individual who has all the knowledge in their head. This means the world doesn’t come to a standstill on the back of one person and you can enjoy a more robust and consistent service as a result.

I've been quoted a cheaper management fee and rates from another managing agent. Why are you more expensive?

We certainly aren’t the cheapest service provider and we’re also not the most expensive. What we deliver is outstanding service and results to our clients, providing real value for money.

We won’t ever be the cheapest because delivering outstanding results for our clients is not a cheap exercise.

Our commitment to continuous improvement requires us to invest in our business and our people. The success of this investment is clearly demonstrated by the excellent service and results we deliver.

At Vivid we have a specific, dedicated property management operation that purely focuses on property management. We provide a fully managed, fully comprehensive service to all our clients and we have an absolute focus on delivering outstanding service and exceptional results.

When you choose Vivid, you get a team of dedicated people looking after you. We are true leaders in our field, we have an award winning team and deliver market leading results. We’re in the top 1% of agencies in the Perth Metropolitan area, and compared to the typical Perth agency, on average we save each of our clients two weeks in down time when they have a Tenant change over. (That’s the equivalent to two weeks rent in their pocket).

We have a consistently low vacancy rate in comparison to the market and run a consistently low arrears and tenant default rate.

When you choose Vivid, you are choosing a provider of substance you can rely on. It may cost a little more, but we will not compromise on service to be cheaper.

Contact